16 May'24
17 May'24
1 room, 2 guests
Hotel Esteem
Bhowanipore, West Bengal | Thu, 16 May - Fri, 17 May | 1 Room, 2 Adults
AI generated highlights from recent guest reviews
WiFi services
24-hour front desk
Air conditioning
Housekeeping services
Accessible facilities
Check-in: After 02:00 PM, Check-out: 11:00 AM
Unmarried couples NOT allowed
Guests below 18 years of age NOT allowed
Alcohol consumption allowed within the premises
Pets NOT allowed within the premises
Cleartrip's ratings are determined using a proprietary algorithm, reflecting recent real-world guest experiences.
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10
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2
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1
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4.2
5.0
4.7
3.3
2.9
AI generated summary from recent guest reviews
Travelers say the location is great with easy access to public transport and nearby attractions. Overall, the favorable location enhances the travel experience for visitors, allowing them to make the most of their stay by easily accessing everything the area has to offer.
Convenient Location
Public transportation
Nearby attractions
Travelers are praising the spaciousness and comfort of the rooms, as well as the beautiful views. They also mention the cleanliness and efficient housekeeping service.
Room Size
Clean Room
Travelers are praising the delicious and varied food options at the hotel, with excellent dining experiences. The breakfast spread and lunch options are mouthwatering and offer a variety of choices. The on-site restaurant serves delicious food, with the vegetarian vegetable pasta being a standout dish.
Delicious food
Breakfast Spread
Travelers have praised the staff at this establishment for their polite and helpful behavior. They have also commended the staff's knowledge and interactions. The check-in and check-out process is described as smooth and efficient. There are mentions of 24/7 service and airport transfers.
Service
Staff behavior
Travelers have praised the cleanliness of the hotel, noting the tidy rooms, well-kept facilities, and clean linen and beds. The washrooms are also mentioned to be clean and the overall hygienic standards are high. The housekeeping service has received positive feedback for their attention to cleanliness.
Cleanliness
Guests generally felt that the overall cost of their stay, including room rates, dining costs, and additional charges, was reasonable and provided good value for money. Some aspects that were particularly mentioned as good value included the amenities and services provided.
Value for money
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Inspire10751460285 on Dec 16, 2023
I stay at hotel Dec.4th to 6th for a marriage function. The hotel has no parking space. It kept us waiting for 40 minutes for room. It is a bhul bhulaiya hotel, you can't locate your room easily. The linen was not fresh and one matress was settled. Even glasses were not provided for drinking water. The host was busy in daughter's marriage, manager asked him to vacate some guest rooms by 10am, whereas check out time was 12' O clock. His behaviour was rude. For the sake of my host, I vacate room and shifted to other Hotel. I didn't expect such attitude from hotel's person.
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VikasKorba on Dec 29, 2022
Extraordinary Service and Very Nice Hospitality. Stayed with family and had a comfortable stay. Must visit hotel if you are planning .It is the one of my favourite hotel i have stayed in.Everything was good and we stayed alot.
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Avi9051 on Jul 05, 2021
I am very to say that Esteem group of owneres are irlirate..They does not know hw to behaive to hotel staff icluding manager. Dont book any room ..The owner of esteem group is use language sala.. All time ..We are also complain is FHARI to band this hotel.
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singhankitesh on Feb 19, 2020
On 4th Feb i checked in hotel esteem.During the check-in a person was standing in reception.The way he was talking it seems to me that he is the Director.Everything was going good.The staff was good they helped me with all the formalities which was required but something very bad happened in between and that experience made me feel bad for the poor staff those who are working there..That man(director) was scolding the staff in front of the guest and in front of everyone not only that he was even using foul language..As i was talking with the front office staff and asking about them the facilities and places to visit nearby he was continuously interrupting in between and he is not even letting the staff to speak.This whole experience made me feel bad for the staff..I too have a business even i too have 100 staff those are working under me. I never scolded any staff in front of anyone and never abused them.I felt really bad the way he was speaking and i personally feel that you should forward this piece of advice to him from my end..Thank you hotel esteem apart from this experience the overall staff is very good.
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barbara j on Mar 01, 2019
Me and my friend stayed here for 1 night. The room was very dirty, broken glass, dust everywhere, dirty linen. Staff not very helpful. I will never stay here again. It doesn't deserve 3 stars maybe 2 by Asian standards definitely not European
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